DIMOTIV Moto Gene -- DIMOTIV Online Shopping Terms & Conditions

[20130101] DIMOTIV Online Shopping Terms & Conditions    DMV > NEWS


All products you purchase from us are brand new and professionally packaged and would be shipped via FedEx. Except weekend, items bided from buyer will be delivered within 24 hours after payment is verified. Dispatching time is 6-7 working days typically.

purchase over $300 will be qualified for our free shipping  promotion


Taxes, Customs and Tariffs are responsibilities of international customers, and are not included in the item price or shipping charges.


We accept payment from PayPal only. The payment has to be verified within 5 days after items being purchased.

E-check payment may delay the processing time because we will only send out the goods until it is cleared by PayPal.PayPal shipping address will be considered as delivery address of purchaser.

If you have any payment questions, please do not hesitate to contact us. We will help you out in any ways.


We strive to help and resolve any problems as soon as possible. Please allow us 1-2 days to address your questions. During weekend, we will respond you as soon as we can.

We care and appreciated about your any suggestions and questions for improving our selling experience and customer service.


If you are satisfied with our products and service, please give us a positive feedback.
If you have any problems or concerns , please contact us and give us a chance to assist you before you leave any feedback.

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Head Office: Reinsburgstraße 167, 70197 Stuttgart Germany E-mail: service@dimotiv.com.tw
Production Centre: No. 9-8, Xiping S. Ln., Sec. 3, Xitun Rd., Xitun Dist., Taichung City 407, Taiwan (R.O.C.) TEL: +886-4-2461-7185 FAX: +886-4-2461-9634
2016 (C) DIMOTIV Moto Gene, ltd All Rights Reserved
Business hours Monday-Friday
9:00 AM - 6:00 PM (GMT+8)